About Us

1. General Information

  1. This policy applies to the website operating under the URL: vianeli.com
  2. The operator of the website and the Administrator of personal data is: Vianeli sp. z o.o. located at ul. Dworska 99, 32-091 Więcławice Dworskie.
  3. The operator's email contact address: [email protected]
  4. The Operator is the Administrator of your personal data in relation to data voluntarily provided in the Website.
  5. The Website uses personal data for the following purposes:
    • Handling inquiries through the form
  6. The Website performs the function of obtaining information about users and their behavior in the following way:
    1. Through data voluntarily entered in forms, which are entered into the Operator's systems.
    2. By saving cookie files (so-called "cookies") on end devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login and personal data entry points are protected in the transmission layer (SSL certificate). As a result, personal data and login data entered on the website are encrypted on the user's computer and can only be read on the target server.
  2. Two-factor authentication is used on the Website, which constitutes an additional form of protection for logging into the Website.

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of the operator: another company.
  2. The hosting company, in order to ensure technical reliability, maintains server-level logs. The following may be recorded:
    • resources identified by URL (addresses of requested resources - pages, files)
    • time of request arrival
    • time of sending the response
    • name of the client station - identification performed by the HTTP protocol
    • information about errors that occurred during the execution of the HTTP transaction
    • URL of the previously visited website by the user (referer link) - in the case where the transition to the Website occurred through a link
    • information about the user's browser
    • information about the IP address
    • diagnostic information related to the process of self-ordering services through registrars on the website
    • information related to the handling of email sent to the Operator and sent by the Operator.

4. Your rights and additional information on data usage

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations imposed on the Administrator. This applies to such groups of recipients:
    • authorized employees and associates who use data to achieve the purpose of the website
  2. Your personal data processed by the Administrator will not be processed for longer than necessary to perform activities related to them specified by separate regulations (e.g., accounting regulations). In the case of marketing data, the data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    • access to your personal data,
    • their rectification,
    • erasure,
    • restriction of processing,
    • and data portability.
  4. You have the right to object to the processing referred to in point 3.2 regarding the processing of personal data for the purposes of legitimate interests pursued by the Administrator, including profiling, provided that the right to object cannot be exercised if there are compelling legitimate grounds for the processing which override your interests, rights, and freedoms, in particular the establishment, exercise or defense of legal claims.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary but necessary for the operation of the Service.
  7. Actions may be taken against you involving automated decision-making, including profiling, to provide services under the concluded contract and for direct marketing conducted by the Administrator.
  8. Personal data is not transferred to third countries within the meaning of the regulations on the protection of personal data. This means that we do not transfer them outside the European Union.

5. Information in forms

  1. The Service collects information provided voluntarily by the user, including personal data, if provided.
  2. The Service may store information about connection parameters (time stamp, IP address).
  3. In some cases, the Service may store information facilitating the linking of data in the form with the email address of the user filling out the form. In this case, the user's email address appears within the URL of the page containing the form.
  4. Data provided in the form is processed for the purpose resulting from the specific function of the form, e.g., to perform the process of handling a service request or commercial contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator's logs

  1. Information about user behavior on the website may be subject to logging. This data is used for website administration purposes.

7. Significant marketing techniques

  1. The Operator uses statistical analysis of traffic on the website through Google Analytics (Google Inc. based in the USA). The Operator does not transfer any personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user's end device. Regarding user preference information collected by the Google advertising network, users can view and edit cookie-derived information using the tool: https://www.google.com/ads/preferences/.
  2. The Operator uses remarketing techniques, allowing for the customization of advertising messages to user behavior on the website, which may create the illusion that the user's personal data is used for tracking purposes. However, in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is the enabled support of cookie files.
  3. The Operator uses Facebook pixel. This technology allows the Facebook service (Facebook Inc. based in the USA) to know that a particular person registered there is using the Service. In this case, it is based on data for which the Operator himself is the administrator. The Operator does not provide any additional personal data to the Facebook service. The service is based on the use of cookies on the user's end device.
  4. The Operator uses a solution that examines user behavior by creating heat maps and recording behavior on the website. This information is anonymized before being sent to the service operator, so the operator does not know which individual the information concerns. In particular, passwords and other personal data are not subject to recording.
  5. The Operator uses a solution to automate the operation of the Service in relation to users, for example, it can send an email to the user after visiting a specific subpage, provided that the user has consented to receiving commercial correspondence from the Operator.
  6. The Operator may use profiling within the meaning of personal data protection regulations.

8. Information about cookies

  1. The Service uses cookies.
  2. Cookies (so-called "cookies") are computer data, in particular text files, which are stored in the end device of the Service User and are intended for using the websites of the Service. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
  3. The entity placing cookies on the end device of the Service User and obtaining access to them is the operator of the Service.
  4. Cookies are used for the following purposes:
    1. maintaining the user's Service session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Service;
    2. achieving the goals specified above in the "Significant marketing techniques" section;
  5. Two basic types of cookies are used within the Service: "session" cookies (session cookies) and "permanent" cookies (persistent cookies). "Session" cookies are temporary files that are stored on the user's end device until logging out, leaving the website or turning off the software (web browser). "Permanent" cookies are stored on the user's end device for the time specified in the parameters of cookies or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows cookies to be stored on the User's end device by default. Service users can change their cookie settings. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic is provided in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Service's websites.
  8. Cookies placed on the end device of the Service User may also be used by entities cooperating with the operator of the Service, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies - how to express and withdraw consent in practice?

  1. If the user does not want to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of www websites
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

    Mobile devices: